Accessibility Statement

We're working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the widely accepted standard for web accessibility and a common benchmark under the Americans with Disabilities Act (ADA). This is an ongoing target, not a one-time checkbox — we test and improve continuously as we ship new features.

• Semantic HTML and a consistent heading hierarchy so screen readers can navigate pages logically.
• Visible focus states on every interactive element, tuned to meet contrast requirements.
• Keyboard support for navigation, forms, dialogs, and the AI copilot panel.
• Color combinations checked against WCAG AA contrast ratios for text and UI components.
• Descriptive alt text and ARIA labeling on product images, icons, and interactive controls.
• Skip links and landmark regions so keyboard and screen-reader users can jump past repeated navigation.
• Support for browser text resizing and zoom without loss of content or function.

We'd rather tell you what's incomplete than pretend it isn't. As of this update:

• Some vendor-uploaded product images may be missing descriptive alt text, since vendors control their own listing content.
• A few data-dense tables in the vendor dashboard are still being optimized for screen-reader table navigation.
• Some older community forum content predates our current accessibility review process.
• Third-party embedded content (like payment provider widgets) is only as accessible as the provider makes it.

We track these as active work and prioritize fixes based on impact.

We test regularly with keyboard-only navigation, and periodically with screen readers including VoiceOver and NVDA, across current versions of major browsers. If something doesn't work well with the specific combination of browser and assistive technology you use, please tell us — that detail helps us reproduce and fix it faster.

If you hit a barrier anywhere on Diabetes Collective, email accessibility@diabetescollective.com with the page, what you were trying to do, and the browser or assistive technology you were using. We aim to acknowledge reports within 3 business days and will follow up with a plan or fix timeline.